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Dr Nia D Thomas's avatar

I remember a manager using the word consequences with a belligerent member of staff who’d complained about their colleagues and then complained again when they stopped asking them to go for lunch. I mean, if ever there was a time to explain cause and affect, I think that was it….

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Dr. John L. Terry, III's avatar

People may not want to hear they are the cause of their effect, but they all too often are.

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